Privacy policy

Last updated: August 7, 2026

Ansbell operates this store and website, including related information, content, features, tools, products, and services.

We provide these Services to offer customers a curated shopping experience. Ansbell is powered by Shopify, which helps us provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose personal information when you visit our store, use our Services, make a purchase, complete another transaction, or communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls for the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.
  • Financial information: Credit card, debit card, financial account numbers, payment card information, transaction details, payment confirmation, and other payment details.
  • Account information: Username, password, security questions, preferences, and settings.
  • Transaction information: Items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
  • Communications with us: Information you include when contacting us, such as customer support inquiries.
  • Device information: Information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information: Information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: This includes information you provide when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
  • Automatically through the Services: This includes information from your device when you use our products or services, visit our website, or interact with cookies and similar technologies.
  • From our service providers: This includes information collected or processed by service providers on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the purposes below.

  • Provide, tailor, and improve the Services. We use your personal information to provide the Services and perform our contract with you.
  • This may include processing payments, fulfilling orders, arranging shipping, handling returns or exchanges, and managing your account.
  • We may also use your information to remember preferences, enable reviews, and create a more customized shopping experience.
  • Marketing and advertising. We may use your personal information to send marketing, advertising, or promotional communications.
  • We may also show online advertisements based on items you purchased, viewed, or added to your cart.
  • Security and fraud prevention. We use your personal information to authenticate accounts and provide a secure shopping experience.
  • We may also use it to detect, investigate, or respond to fraudulent, illegal, unsafe, or malicious activity.
  • Communicating with you. We use your personal information to provide customer support, respond to requests, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable law, respond to valid legal process, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.

Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf.
  • These services may include IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • With business and marketing partners to provide marketing services and advertise to you.
  • For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites.
  • Our business and marketing partners will use your information in accordance with their own privacy notices.
  • Depending on where you reside, you may have a right to direct us not to share information about you for targeted advertisements or marketing.
  • You can exercise your rights through our data sharing opt-out page.
  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties.
  • This may include disclosures needed to ship products or support social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction, such as a merger or bankruptcy.
  • To comply with applicable legal obligations, respond to subpoenas or similar requests, enforce our terms or policies, and protect the Services, our rights, and the rights of users or others.

Relationship with Shopify

The Services are hosted by Shopify.

Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to Shopify and shared with third parties that may be located in countries other than where you reside.

We also use certain Shopify enhanced features to help protect, grow, and improve our business.

These features may use data from your interactions with our store, with other merchants, and with Shopify.

In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your privacy rights for these purposes.

To learn more, visit the Shopify Consumer Privacy Policy.

Depending on where you live, you may also exercise certain rights through the Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of information found on third-party sites.

Information you provide on public or semi-public venues may be viewable by other users of the Services or users of third-party platforms.

Our inclusion of such links does not, by itself, imply endorsement of the content, owners, or operators of those platforms, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children.

We do not knowingly collect personal information about children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age, as those terms are defined in applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable.

We cannot guarantee “perfect security.” In addition, information you send to us may not be secure while in transit.

We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain personal information depends on different factors.

These factors may include whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.

These rights are not absolute. They may apply only in certain circumstances, and in some cases we may decline a request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the “sale” or “share” of your personal information.
  • You may also have a right to opt out of processing for purposes considered “targeted advertising” under applicable privacy laws.
  • You can exercise these rights through our data sharing opt-out page.
  • If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat it as an opt-out request for that device and browser, depending on where you are.
  • If we can associate the device signal with a Shopify account, we will also apply the opt-out request to the account.
  • To learn more, visit the Global Privacy Control website.
  • Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your browser or device.
  • Managing Communication Preferences. We may send promotional emails, and you may opt out at any time by using the unsubscribe option in our emails.
  • If you opt out, we may still send non-promotional emails, such as messages about your account or orders.

Additional Rights for the UK and European Economic Area

If you reside in the UK or European Economic Area, you may have additional rights, subject to exceptions and limitations provided by local law.

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent.
  • If you withdraw consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below.

To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, visit the Shopify Privacy Portal.

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your request, as permitted or required under applicable law.

In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf.

Before accepting such a request from an agent, we will require proof that the agent is authorized to act on your behalf. We may also need you to verify your identity directly with us.

We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below.

Depending on where you live, you may have the right to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority.

For the EEA, you can find a list of responsible supervisory authorities from the European Data Protection Board member authorities.

International Transfers

We may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms.

These mechanisms may include the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates may reflect changes to our practices or other operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise your privacy rights, you may contact us using the details below.

  • Phone: +86 189 3863 1731
  • Email: ansbelldirect@outlook.com
  • Company: shenzhenshipengmaoyuandianzi shangwu youxiangongsi
  • Address: 大浪街道创业花园177栋淘景商务大厦 5005 5005 深圳市, 518000 Guangdong, China

For the purpose of applicable data protection laws, we are the data controller of your personal information.